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	<title>Comments on: The Little Things: Behind the Scenes User Experience</title>
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	<link>http://matthewlyle.com/internet/gmail-user-experience/</link>
	<description>talking about design etc.</description>
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		<title>By: Carl - Web Courses Bangkok</title>
		<link>http://matthewlyle.com/internet/gmail-user-experience/comment-page-1/#comment-2948</link>
		<dc:creator>Carl - Web Courses Bangkok</dc:creator>
		<pubDate>Wed, 20 Oct 2010 07:23:16 +0000</pubDate>
		<guid isPermaLink="false">http://matthewlyle.com/?p=927#comment-2948</guid>
		<description>Totally agree, I did the same thing and it is a fantastic bit of UX</description>
		<content:encoded><![CDATA[<p>Totally agree, I did the same thing and it is a fantastic bit of UX</p>
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		<title>By: Benjamin</title>
		<link>http://matthewlyle.com/internet/gmail-user-experience/comment-page-1/#comment-2838</link>
		<dc:creator>Benjamin</dc:creator>
		<pubDate>Sun, 17 Oct 2010 21:09:01 +0000</pubDate>
		<guid isPermaLink="false">http://matthewlyle.com/?p=927#comment-2838</guid>
		<description>What&#039;s interesting about this feature is that it trickled up from the Gmail / Firefox user community.  A google engineer did indeed notice it, but didn&#039;t invent / discover it.  Part of good UX is having a good feedback loop / system to recognize how users use and improve upon your services.

I remember this feature being made available through Google labs in 2008 http://lifehacker.com/5050323/gmail-labs-adds-forgotten-attachment-detector --- it was based on this FF extension: http://lifehacker.com/software/gmail/lifehacker-code-better-gmail-firefox-extension-251923.php</description>
		<content:encoded><![CDATA[<p>What&#8217;s interesting about this feature is that it trickled up from the Gmail / Firefox user community.  A google engineer did indeed notice it, but didn&#8217;t invent / discover it.  Part of good UX is having a good feedback loop / system to recognize how users use and improve upon your services.</p>
<p>I remember this feature being made available through Google labs in 2008 <a href="http://lifehacker.com/5050323/gmail-labs-adds-forgotten-attachment-detector" rel="nofollow">http://lifehacker.com/5050323/gmail-labs-adds-forgotten-attachment-detector</a> &#8212; it was based on this FF extension: <a href="http://lifehacker.com/software/gmail/lifehacker-code-better-gmail-firefox-extension-251923.php" rel="nofollow">http://lifehacker.com/software/gmail/lifehacker-code-better-gmail-firefox-extension-251923.php</a></p>
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	<item>
		<title>By: Why I Paid $30 For Something I Already Got For Free</title>
		<link>http://matthewlyle.com/internet/gmail-user-experience/comment-page-1/#comment-1087</link>
		<dc:creator>Why I Paid $30 For Something I Already Got For Free</dc:creator>
		<pubDate>Tue, 25 May 2010 23:34:31 +0000</pubDate>
		<guid isPermaLink="false">http://matthewlyle.com/?p=927#comment-1087</guid>
		<description>[...] by saying I&#8217;m a huge fan of Google. My last article here focused on how awesome Gmail is (see The Little Things: Behind the Scenes User Experience), I use Google Docs at work and Google Reader to get my newsfix. Google Maps gets me where I need [...]</description>
		<content:encoded><![CDATA[<p>[...] by saying I&#8217;m a huge fan of Google. My last article here focused on how awesome Gmail is (see The Little Things: Behind the Scenes User Experience), I use Google Docs at work and Google Reader to get my newsfix. Google Maps gets me where I need [...]</p>
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		<title>By: Chris Trude</title>
		<link>http://matthewlyle.com/internet/gmail-user-experience/comment-page-1/#comment-1055</link>
		<dc:creator>Chris Trude</dc:creator>
		<pubDate>Mon, 03 May 2010 14:36:58 +0000</pubDate>
		<guid isPermaLink="false">http://matthewlyle.com/?p=927#comment-1055</guid>
		<description>When you think about it, UX is simplifying the communication between the website and the user. Anything that you do to make that communication easier, improves the User&#039;s experience, and its usually the little things that help the most. (adding a a:hover change to your links so they more easily know what they are clicking on). Great post Matt.</description>
		<content:encoded><![CDATA[<p>When you think about it, UX is simplifying the communication between the website and the user. Anything that you do to make that communication easier, improves the User&#39;s experience, and its usually the little things that help the most. (adding a a:hover change to your links so they more easily know what they are clicking on). Great post Matt.</p>
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		<title>By: Chris Trude</title>
		<link>http://matthewlyle.com/internet/gmail-user-experience/comment-page-1/#comment-1056</link>
		<dc:creator>Chris Trude</dc:creator>
		<pubDate>Mon, 03 May 2010 14:32:52 +0000</pubDate>
		<guid isPermaLink="false">http://matthewlyle.com/?p=927#comment-1056</guid>
		<description>So you are also against spell checking of any kind? Same type of process in place. I&#039;m fairly sure almost all webmail services offer spell checking, and even your browsers do it...Oh noes! firefox knows what im typing!</description>
		<content:encoded><![CDATA[<p>So you are also against spell checking of any kind? Same type of process in place. I&#39;m fairly sure almost all webmail services offer spell checking, and even your browsers do it&#8230;Oh noes! firefox knows what im typing!</p>
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		<title>By: prolificliving</title>
		<link>http://matthewlyle.com/internet/gmail-user-experience/comment-page-1/#comment-1053</link>
		<dc:creator>prolificliving</dc:creator>
		<pubDate>Thu, 29 Apr 2010 00:02:08 +0000</pubDate>
		<guid isPermaLink="false">http://matthewlyle.com/?p=927#comment-1053</guid>
		<description>Google is BRILLIANT and it rocks. Yes that is one of many examples of common-sense, genius yet simple ways it builds loyalty and lots of love :)! Thank you for the kudos to Google !!!</description>
		<content:encoded><![CDATA[<p>Google is BRILLIANT and it rocks. Yes that is one of many examples of common-sense, genius yet simple ways it builds loyalty and lots of love <img src='http://matthewlyle.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> ! Thank you for the kudos to Google !!!</p>
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	<item>
		<title>By: Ninjami</title>
		<link>http://matthewlyle.com/internet/gmail-user-experience/comment-page-1/#comment-1051</link>
		<dc:creator>Ninjami</dc:creator>
		<pubDate>Tue, 27 Apr 2010 06:21:49 +0000</pubDate>
		<guid isPermaLink="false">http://matthewlyle.com/?p=927#comment-1051</guid>
		<description>You can do a JavaScript code that checks if the word &quot;attach&quot; i contained in the text, and there is no need to communicate with the server about that function.</description>
		<content:encoded><![CDATA[<p>You can do a JavaScript code that checks if the word &#8220;attach&#8221; i contained in the text, and there is no need to communicate with the server about that function.</p>
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		<title>By: Tim</title>
		<link>http://matthewlyle.com/internet/gmail-user-experience/comment-page-1/#comment-1050</link>
		<dc:creator>Tim</dc:creator>
		<pubDate>Mon, 26 Apr 2010 14:28:58 +0000</pubDate>
		<guid isPermaLink="false">http://matthewlyle.com/?p=927#comment-1050</guid>
		<description>It does for sure! How should they know the word is in the e-mail?!&lt;br&gt;We are not talking about a program like Thunderbird &quot;reading&quot; a mail... it&#039;s an online service and it&#039;s called Google... nobody knows which statements also checking your mailtraffic...</description>
		<content:encoded><![CDATA[<p>It does for sure! How should they know the word is in the e-mail?!<br />We are not talking about a program like Thunderbird &#8220;reading&#8221; a mail&#8230; it&#39;s an online service and it&#39;s called Google&#8230; nobody knows which statements also checking your mailtraffic&#8230;</p>
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		<title>By: matthewlyle</title>
		<link>http://matthewlyle.com/internet/gmail-user-experience/comment-page-1/#comment-1049</link>
		<dc:creator>matthewlyle</dc:creator>
		<pubDate>Mon, 26 Apr 2010 14:18:15 +0000</pubDate>
		<guid isPermaLink="false">http://matthewlyle.com/?p=927#comment-1049</guid>
		<description>Exactly.  User experience is not about technical features, it&#039;s about sitting back and figuring out how you can help.</description>
		<content:encoded><![CDATA[<p>Exactly.  User experience is not about technical features, it&#39;s about sitting back and figuring out how you can help.</p>
]]></content:encoded>
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	<item>
		<title>By: matthewlyle</title>
		<link>http://matthewlyle.com/internet/gmail-user-experience/comment-page-1/#comment-1048</link>
		<dc:creator>matthewlyle</dc:creator>
		<pubDate>Mon, 26 Apr 2010 14:17:12 +0000</pubDate>
		<guid isPermaLink="false">http://matthewlyle.com/?p=927#comment-1048</guid>
		<description>Every program knows what you&#039;re typing in it.  Adding a statement to check if you&#039;ve said &quot;attached&quot; doesn&#039;t mean Google&#039;s reading your e-mail.</description>
		<content:encoded><![CDATA[<p>Every program knows what you&#39;re typing in it.  Adding a statement to check if you&#39;ve said &#8220;attached&#8221; doesn&#39;t mean Google&#39;s reading your e-mail.</p>
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